Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To return your product, please contact us at firstname.lastname@example.org. Please include your name, your order number and we will provide a return label to our fulfillment center. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs will be deducted from your refund.
If items are unused and in the same condition that you received it, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please note, it may take up to 10 days before your refund is officially posted to your bank statement.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.